Reviews

I had previously left a negative review based upon a bad experience, so only fair that I'd update with this positive experience. We serviced our '20 Altima in Jacksonville, FL while there on an extended stay. Upon return home to PCB, we noticed the car had a small oil leak. We contacted the dealership in Jax, and they were awesome. He said for us to take it by our dealership (John Lee), and he'd make it right! I contacted JL and they got me in immediately! (Currently have the car there, so praying for no more problems.) Thank you Mike, Danielle and David at John Lee Nissan for standing behind your brand! I'll post a separate thank you to the folks at Coggins Nissan Jax.

I received superior professional service from experienced sales person Eric. He patiently delivered answers about comparison of cars and their features. Eric gave a great tablet overview for my receiving the new vehicle. He went over the car's features, went over advantages and help me set up the app MyNissan, which works through Google. I appreciated financing services as well as follow up services I received help after the sale. Thanks to the service department on ordering accessories. Having so many excellent cars to chose from with service from a super knowledgeable professional made it a successful buy of a discounted NEW 2024 and fair value on trade in for me!! I highly recommend this dealership and will be a future customer!! Thank you!

I recently purchased a Honda Ridgeline from John Lee Nissan Panama City Beach, and I couldn't be more satisfied with the experience. From start to finish, Eric Small was outstanding. He was knowledgeable, patient, and truly went the extra mile to ensure we found the perfect vehicle for our needs. Eric took the time to answer all our questions and made the whole process smooth and stress-free. If you're in the market for a new vehicle, I highly recommend visiting John Lee Nissan Panama City Beach and asking for Eric Small—he's the best! Thank you, Eric, for the excellent service and for making our car-buying experience so enjoyable!

I recently purchased a Honda Ridgeline from John Lee Nissan Panama City Beach, and I couldn't be more satisfied with the experience. From start to finish, Eric Small was outstanding. He was knowledgeable, patient, and truly went the extra mile to ensure we found the perfect vehicle for our needs. Eric took the time to answer all our questions and made the whole process smooth and stress-free. If you're in the market for a new vehicle, I highly recommend visiting John Lee Nissan Panama City Beach and asking for Eric Small--he's the best! Thank you, Eric, for the excellent service and for making our car-buying experience so enjoyable!

Jarmal was great, very fast and efficient. We would work with him again!Over all dealership was nice and clean.

"E"was amazing with helping with my new 2025 Nissan Kicks gave the best experience as a first time buyer!

Love my new 2025 Nissan Kicks! Fensay Fraser is the best! This is my second Kicks and they're the best small SUV.

The employees at this dealership are the most helpful without being pushy. Jay in particular put all of his efforts into making sure we got exactly what we were looking for. Definitely ask for Jay if John Lee's Nissan if you're in the market for a car.

We didn’t plan on purchasing a different vehicle when we came for an oil change. But we ended up trading ours in. This will be our 2nd purchase at John Lee Nissan working with Maddy. She made both experiences so easy. She’s informed about the vehicles and is not pushy. She’s easy to talk to, like you’re talking with someone you’ve known forever. We will continue to work with Maddy with any future car needs! Also, I can’t say enough about the service department. I always get quick oil changes and Auto Butler services. I’ve been told in the past to stay away from dealerships when getting anything done, but I have found John Lee to have top notch service!

Exceptional dealer. Clean, comfortable and professional. Thanks

The BEST service I have ever received on any car and I have owned many. This one may be the last... :)

I highly recommend this dealer; they have their stuff together, and they have a lot of long-term employees to prove it. I did a long distance deal with them on a used vehicle. They negotiated in good faith, they did what they said they would do, and the vehicle was as represented. You would do well to ask for Eric Small as your salesperson. Eric is a true professional; there are not enough of those in the car business, or any business for that matter.

If you are looking for a new car please go see my girl E. She is the best!

I highly recommend Eric Small for your next purchase! Eric went out of his way to secure the vehicle we wanted! He went so far as to check with inbound deliveries due soon. He kept us informed of options and delivery dates, which ended up a week early, along with following up with us every couple days! He is very personable and dedicated to his customers. All the employees were pleasant and welcoming, saying hello, holding doors open, or answering any questions or concerns! I would return to John Lee Nissan, and recommend them for your next purchase! John & Lisa Lapham PCB, FL 2025 Altima SR

Amazing service! We had a blowout on the interstate on the way to PCB and put on the temp spare till we were able to get there. We called John Lee Nissan and they had the tire we needed. We were in and out of there the same day in less than 40 minutes. Can’t thank them enough. Top notch service and people! Great job!

You have yourself a great employee. We purchased our daughter’s car last week from Shelly and I purchased my truck today from her. I was going to give a 4 because I couldn’t get her to call John Lee for a Nissan hat lol but she deserves a 5. Thank you.

Superior professional and knowedgeable help from Eric including patiently delivered answers and comparison about cars and what full services are offered at the dealership from other employees. I really appreciated financing services as well. I have been given help after the sale with a simple phone call and help in service department ordering accessories. Having so many excellent cars to chose from with service from a super nice sales guy Eric made it a successful buy of a discounted NEW 2024 for me!! Highly recommend!! Thank you!

Fensay was a huge help and great salesman! Thank you guys! Love the new truck!

Fensay was my salesman and he was great to work with. He was friendly, personable, and made the process quick and easy!

Awesome saleslady! Love my Sentra! Thank you Nissan for a great car and having a great person to help me with my choice, operation of accessories on my vehicle, and friendly experience! Thank you Shelly for everything! Best wishes for continued success at John Lee Nissan!

I had previously left a negative review based upon a bad experience, so only fair that I'd update with this positive experience. We serviced our '20 Altima in Jacksonville, FL while there on an extended stay. Upon return home to PCB, we noticed the car had a small oil leak. We contacted the dealership in Jax, and they were awesome. He said for us to take it by our dealership (John Lee), and he'd make it right! I contacted JL and they got me in immediately! (Currently have the car there, so praying for no more problems.) Thank you Mike, Danielle and David at John Lee Nissan for standing behind your brand! I'll post a separate thank you to the folks at Coggins Nissan Jax.

I received superior professional service from experienced sales person Eric. He patiently delivered answers about comparison of cars and their features. Eric gave a great tablet overview for my receiving the new vehicle. He went over the car's features, went over advantages and help me set up the app MyNissan, which works through Google. I appreciated financing services as well as follow up services I received help after the sale. Thanks to the service department on ordering accessories. Having so many excellent cars to chose from with service from a super knowledgeable professional made it a successful buy of a discounted NEW 2024 and fair value on trade in for me!! I highly recommend this dealership and will be a future customer!! Thank you!

I recently purchased a Honda Ridgeline from John Lee Nissan Panama City Beach, and I couldn't be more satisfied with the experience. From start to finish, Eric Small was outstanding. He was knowledgeable, patient, and truly went the extra mile to ensure we found the perfect vehicle for our needs. Eric took the time to answer all our questions and made the whole process smooth and stress-free. If you're in the market for a new vehicle, I highly recommend visiting John Lee Nissan Panama City Beach and asking for Eric Small—he's the best! Thank you, Eric, for the excellent service and for making our car-buying experience so enjoyable!

"E"was amazing with helping with my new 2025 Nissan Kicks gave the best experience as a first time buyer!

The employees at this dealership are the most helpful without being pushy. Jay in particular put all of his efforts into making sure we got exactly what we were looking for. Definitely ask for Jay if John Lee's Nissan if you're in the market for a car.

We didn’t plan on purchasing a different vehicle when we came for an oil change. But we ended up trading ours in. This will be our 2nd purchase at John Lee Nissan working with Maddy. She made both experiences so easy. She’s informed about the vehicles and is not pushy. She’s easy to talk to, like you’re talking with someone you’ve known forever. We will continue to work with Maddy with any future car needs! Also, I can’t say enough about the service department. I always get quick oil changes and Auto Butler services. I’ve been told in the past to stay away from dealerships when getting anything done, but I have found John Lee to have top notch service!

Exceptional dealer. Clean, comfortable and professional. Thanks

The BEST service I have ever received on any car and I have owned many. This one may be the last... :)

I highly recommend this dealer; they have their stuff together, and they have a lot of long-term employees to prove it. I did a long distance deal with them on a used vehicle. They negotiated in good faith, they did what they said they would do, and the vehicle was as represented. You would do well to ask for Eric Small as your salesperson. Eric is a true professional; there are not enough of those in the car business, or any business for that matter.

If you are looking for a new car please go see my girl E. She is the best!

Amazing service! We had a blowout on the interstate on the way to PCB and put on the temp spare till we were able to get there. We called John Lee Nissan and they had the tire we needed. We were in and out of there the same day in less than 40 minutes. Can’t thank them enough. Top notch service and people! Great job!

You have yourself a great employee. We purchased our daughter’s car last week from Shelly and I purchased my truck today from her. I was going to give a 4 because I couldn’t get her to call John Lee for a Nissan hat lol but she deserves a 5. Thank you.

Superior professional and knowedgeable help from Eric including patiently delivered answers and comparison about cars and what full services are offered at the dealership from other employees. I really appreciated financing services as well. I have been given help after the sale with a simple phone call and help in service department ordering accessories. Having so many excellent cars to chose from with service from a super nice sales guy Eric made it a successful buy of a discounted NEW 2024 for me!! Highly recommend!! Thank you!

Fensay was a huge help and great salesman! Thank you guys! Love the new truck!

Awesome saleslady! Love my Sentra! Thank you Nissan for a great car and having a great person to help me with my choice, operation of accessories on my vehicle, and friendly experience! Thank you Shelly for everything! Best wishes for continued success at John Lee Nissan!

After visiting several dealerships in Panama City, I finally found a salesperson who would sell me a car. His name is Chuck and he had what all of the other sales people didn't have. He was professional, friendly and didn't treat me like I was just a mark. He listened to my concerns and questions without discounting them. I know who'll get my business in the future. Thank you, Chuck! Thanks to John Lee Nissan as well. I love my little car!

Ms."E"Walker went above and beyond for us. She exhibited the utmost professionalism, kindness, honest and probably the most kindness while helping us in our purchase. She is very knowledgeable about items in her brand. Mr, Mrs. Moran

Always a good experience,friendly and proffesional.I have bought 4 cars from Nissan and have never had any issues.

Johnathan was the salesman that helped answer our questions about the F150 that we purchased. He was very professional and helpful in doing so. I would highly recommend anyone looking for a used vehicle, to give John Lee Nissan a try. Ask for Johnathan, great guy!

Thank you John Lee Nissan for assisting me with my new car purchase! Was such a smooth and hassle free process! I will definitely recommend Chuck and John Lee Nissan to everyone I know! I appreciate you all!

I recently purchased a Honda Ridgeline from John Lee Nissan Panama City Beach, and I couldn't be more satisfied with the experience. From start to finish, Eric Small was outstanding. He was knowledgeable, patient, and truly went the extra mile to ensure we found the perfect vehicle for our needs. Eric took the time to answer all our questions and made the whole process smooth and stress-free. If you're in the market for a new vehicle, I highly recommend visiting John Lee Nissan Panama City Beach and asking for Eric Small--he's the best! Thank you, Eric, for the excellent service and for making our car-buying experience so enjoyable!

Love my new 2025 Nissan Kicks! Fensay Fraser is the best! This is my second Kicks and they're the best small SUV.

Fensay was my salesman and he was great to work with. He was friendly, personable, and made the process quick and easy!

Great cars with many choices for all needs. Thank you, Andrew for your professionalism, knowledge and follow up to help.

Shopping for a SUV was a joy at John Lee Nissan. Fensay Frazier ,the salesman I worked with was very knowledgeable and helpful in answering all my questions and reaching out to me online with any questions that I had. I would recommend all to look up Fensay if you are in the market for a good used auto.

I really enjoyed my experience working with everyone at John Lee Nissan. They were all very professional, and pleasant to work with. I really appreciate them looking out for my best interest when purchasing my truck! I would definitely consider John Lee Nissan when making my next purchase. Thank you, Mark

Good job [email protected]. Real grateful for your help. I had trepidations and questions and you and your staff at John lee Nissan came through, again!

Loving my new Pathfinder , Joseph Harris is the great salesman that helped me out . Friendly and knowledgable and patient. He pulled out very car that I wanted to see till I found just the right one . Thank you Joseph to helping me out. Jennifer from Georgia :)

awesome experience working with Shelly Higginbotham and the entire John Lee Nissan Panama City. highly recommended for your new or used car needs.

Jermal was a great guide in to purchasing my new truck with Nissan. It was an easy and great experience.

Amazing service from "E", best salesperson I've dealt with. Our experience with sales management Josh was great as well.

I was happy with my purchase and the fact that the whole experience ran smooth and well was a plus. I haven't purchased a vehicle here in Panama City in 13 years but coming to John Lee Nissan with the service from Fensay Frazier and the amount of my trade in made me have a change of heart. Job well done.

Bought 3 trucks and a car there. Etoil Walker has done the last 3 purchases. Etoil, GM Erasmo, Jackie Buell, Strother Hill, Mike Schweers and Cerina Turner are ll great at their jobs. When you need a salesperson, Etoil is the best.

Great service!!! Will be back! Jonathan Salvador was awesome!! Easy to work with even stayed late to give us the car same day.

Eric Small was amazing to work with made the car buying experience so easy! His knowledge of the car was great.

Maddy was great second car I bought from her. Easy to work with and fair. They took great care of me so happy with my new car. Love the sunroof never thought I would have wanted one.

Maddy and Anton, I wanted to take a moment to express my sincere gratitude for the exceptional car-buying experience you provided. I have purchased many cars in my lifetime, but I must say that the service you provided was unparalleled. Your professionalism and attention to detail were truly impressive, and you made the entire process effortless. I am grateful for your expertise and dedication, and I will recommend your dealership to anyone looking for a new car. Thank you both again for making this experience the best we have ever had.

Maddy was a real blessing. I hate shopping for a car because no one seems to listen to what you want. But Maddy was definitely different. In a great way. I told her my price range, miles on car, and type of vehicle I was looking for. She didn't constantly bug me, she offered me options. And she found the perfect car for me! I will gladly do business with her again.

Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and new vehicle. Thank-you!

This is my third vehicle I purchased through Nissan and I definitely did not have any regrets at all. Eric Small have been amazing help in the process and then Anton the Finance Manager smooth things off in the end. He even recognized me when I purchased my first back in 2020. I highly recommend purchasing through John Lee Nissan!

perfect experience sales person was great finance person also great I got exactly what I wanted with no problems follow up and responses were on time and perfectly on subject

Billy Pierce is the Best Sales Consultant Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, Fl. Billy is outstanding and an expert on his computer and inventory. He showed me the perfect SUV and then drove the car around to the front door! He gave me the keys and we sat in the car. He explained everything going over all the features. That afternoon I purchased that car 2019 Certified Pre-Owned Nissan Kicks 29,500 miles. I Love It!

Very professional very nice dealer Maddy my saleswoman was an exceptional working with me on getting the deal done while I was working out of town so when I got there all I had to do was look at the truck make sure that was what I wanted and signed the paperwork they did a great job on getting close to pay off on my trade in and working with me on which way to go on the financing. And there pricing on there inventory was very competitive. Beat out most dealers in the area

Mi nombre es Orlando y compré un carro Nissan Rogué el sábado 16 de Septiembre … me atendió Adrián García…persona muy respetuosa, amable y profesional… hizo todo lo posible por satisfacer mis necesidades explicándome todas las bondades que ofrece John Lee Nissan al cliente cómo los bonos, financiamiento y la garantía Lifetime Warranty, es un excelente profesional.

Billy Pierce is the Best Sales Consultant ever, Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, FL. Billy is an outstanding expert on his computer and inventory. He showed me the perfect SUV and then drove it around to the front of Dealership. It was a 2019 Certified Pre-Owned Nissan Kicks SV with 29,500 miles almost like new. He gave me the keys, we sat in the car and he explained all the features. That afternoon I purchased the car and I Love it!

Love this dealership! Sean Clark was great, he knows his cars, and was easy to work with. He was very professional. I highly recommend John Lee Nissan.

I was extremely impressed with the great service. This is my second purchase with Eric Small. Eric is very personable, knowledgeable, and thorough. His upbeat and friendly demeanor is memorable and made our buying experience a pleasant one. Thanks for your help.... we're enjoying our new Sentra!

I had been looking for a new vehicle and had been to several dearlerships before visiting John Lee Nissan. From the time we got out of our vehicle to the moment we left the lot with our new Rogue, the friendliness along with their knowledge and professionalism was exceptional. Adrian Garcia, in my opinion, was a #1 salesman......Knowledgeable, kind and considerate and never "pushy"! He worked diligently to help us purchase the new Rogue. John Lee Nissan is blessed to have him.

Best customer service ever. Will definitely use them again. Be sure to ask for E.

Quality support during the complete experience and professional guidance throughout the process. Will choose this dealership again and the salesperson Eric. Great job by everyone involved

found a perfect truck for me online Adrian Garcia helped me with every aspect of this sale and made the process smooth and easy. I was always stressed about the car buying experience but not with them. From the sales team to the financing department a truly nice experience.

Ben was great, responsive and very helpful in locating a car for me. I was provided with the information that wanted in a timely and professional manner.

Recently purchased a new Nissan Pathfinder from John Lee Nissan. The process went very smoothly with no surprises. I recommend the Sales Specialist, Jonathan Salvador, to anyone looking for a vehicle… he was professional and knowledgeable. I am pleased with the buying process and recommend John Lee Nissan to anyone seeking a new Nissan.

recently stopped by John Lee Nissan in Panama City FL. to be honest , I was dreading the process of buying a new car even though I really needed and wanted a bigger car. my daughter and I walked in around 5pm on Saturday not realizing they closed at 6pm. we were immediately created by Maddy Harper . She was extremely helpful, honest, and even stayed late to show us the Pathfinders I was interested in . Maddy and her team stayed late for us and we drove away in a brand new 2024 Pathfinder !! I have been buying cars for years.. This is hands down the best experience I have EVER had !! I tell all my Family and Friends to see Maddy at John Lee Nissan in Panama City !! I 1000% recommend you go see Maddy too!!

Excellent service by Eric and a very friendly attitude. Eric was pleasant to deal with and overall was extremely happy! Need a car go see Eric Small ????????

Jermal assisted us in the purchase of our new Armada and we couldn't be happier. A true professional that answered all of our questions and had to deal with a lot of back and forth. We 100% recommend Jermal as a salesman.

The evening my husband and I visited John Lee Nissan's Car Lot, we did not intend to buy a vehicle! I promise we didn't! We were merely "looking" at a row of Jeep Wrangler's, admiring them. But, after Mr. Dennis and Mr. Billy approached us and gave us a crash course of what Jeeps were all about, we were almost sold. After the test drive, we were definitely sold. Mr. Billy was very knowledgeable, professional, pleasant and patient through the purchasing process and was there to the very end, even though it was pass closing hours. Thank you for a gr8 buying experience!

Maddy Harper was my sales expert. What a beautiful person she is. If you need a vehicle, be sure to ask for her. I promise you won’t regret it. ,

Maddy Harper was extremely helpful in my search for a new Versa that met my desired specifications, and she made the purchasing process as smooth and effortless as possible. I highly recommend Maddy and John Lee Nissan.

I couldn't reccomend John Lee Mazda enough. I went in yesterday to see a 2018 CX-9. Branson had my information and we were test driving within minutes. I loved the car; and throughout the entire purchase Branson was knowledgeable, efficient, and patient. He was also wonderful with my rambunctious five year old. Doug in finance was equally amazing and scored us a fantastic interest rate. If you're on the lookout for a new car, run to John Lee Mazda and ask for Branson!

Jarmal was great, very fast and efficient. We would work with him again!Over all dealership was nice and clean.

I highly recommend Eric Small for your next purchase! Eric went out of his way to secure the vehicle we wanted! He went so far as to check with inbound deliveries due soon. He kept us informed of options and delivery dates, which ended up a week early, along with following up with us every couple days! He is very personable and dedicated to his customers. All the employees were pleasant and welcoming, saying hello, holding doors open, or answering any questions or concerns! I would return to John Lee Nissan, and recommend them for your next purchase! John & Lisa Lapham PCB, FL 2025 Altima SR

I recently had the pleasure of purchasing my Nissan from Nelly, and I can’t recommend her highly enough! From the moment I walked into the dealership, she greeted me with a warm smile and genuine enthusiasm. Nelly took the time to understand my needs and preferences, guiding me through the entire process with patience and expertise. Her extensive knowledge about the vehicles was impressive, and she provided detailed insights that helped me make an informed decision. Nelly was never pushy; instead, she made me feel comfortable and confident about my choice. What truly stood out was her commitment to customer satisfaction—she followed up after my purchase to ensure I was happy with my new car. If you’re looking for a fantastic car-buying experience, Nelly is the salesperson to see! Thank you, Nelly, for making this such a positive experience!

Wonderful experience buying my new Titan. Nelly was fantastic! She was knowledgeable and engaging but with a humility that resulted in no pressure but, instead, a sincere helpfulness. Top notch! The sales manager and both finance guys (over two days) were also the epitome of respectfulness and helpfulness. Very reasonable and sincere. The whole experience was quite pleasant.

This a great place to purchase a used car. The whole staff is very professional and helpful. I would like to give a shout out to Jermal Tolver, he was very helpful with the whole process. When you get there ask for Jermal, you won't be dissapointed.

I received excellent service everyone was very easy to work with. All of the sales team was great.

Jermal at John Lee Nissan was very knowledgeable, easy to work with and helped make our buying and trading process so smooth! We are very happy with our purchase and are happy that Jermal was able to assist us with the entire process!

Jonathan Salvador was so wonderful to work with In the purchase of my 2021 Nissan Maxima SR.

I just bought a new Rogue with the help of Adrian Garcia. He was so helpful and patient. He answered my many questions and gave me options that helped me make a good decision. I appreciate all your help, your willingness to help, and your knowledge. Thank you, Bobbie

My salesman (Eric Smalls) was very knowledgeable about the car I purchased. From the moment I stepped foot onto the lot he was attentive and informative, The biggest positive was the fact that he never attempted to push me into the sale

Had an easy time at the dealership. Jermal was helpful and explained the features of the truck I was going to be purchasing. Look forward to continuing service with them.

I had a wonderful experience when purchasing my new pathfinder! Jermal Tolver was incredibly helpful and kind. I will definitely be using John Lee Nissan in the future!

So happy I went to John Lee Nissan. Adrian Garcia was wonderful. Made buying a car an awesome experience. Highly recommend him to anyone.

This will be my second vehicle that "E" has assisted me in purchasing. She is a AWESOME!! car experience sales person. Very knowledgeable and will work hard on getting you a good deal. Very professional

Enjoyed the adventure of buying a new vehicle. "E" made the process simple and everything was accomplished in a timely manner.

Anton handled my financing seamlessly. Thank you! He's excellent! Follow-up was great, no stress at all. Very pleasant

John Lee Nissan is the best dealership in Panama City. Instead of buying a vehicle out of town I tried them and I received the best apr and better trade in value. Five stars

Bought 3 trucks and a car there. Etoil Walker has done the last 3 purchases. Etoil, GM Erasmo, Jackie Buell, Strother Hill, Mike Schweers and Cerina Turner are ll great at their jobs. When you need a salesperson, Etoil is the best.

Adrian helped us with our purchase. He made the process go as smoothly as possible. Very courteous and professional. I highly recommend him and the dealership.

Adrian is Awesome! !! Excellent customer service skill beyond my expectations! He will make your experience as painless as possible.. He has proven than over and iver with myself and my family and friends