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All Reviews Rating

4.75

★★★★★

1,453 Reviews

Our sales rep, Eric Small did an excellent job of presenting the car. He worked with us on price.
Was very satisfied with the work
Excellent new vehicle selection. Eric Small is the go-to salesperson for vehicle purchase. Extremely professional and courteous.
Having recently purchased a new 2025 Frontier Pro-4X from John Lee Nissan, my experience working directly with Jonathan Salvador, Sales Consultant, was excellent! Jonathan made me feel confident that he knew the product (i.e., Frontier Truck) from bumper to bumper and was able to answer all of my questions. Working with Jonathan, I did not feel pressured or pushed in any way. He understood that this was a big financial investment for me and he did everything necessary to make sure that I was purchasing a vehicle that I would be happy with for years to come. Jonathan was professional and courteous every step of the way. I would highly recommend seeking out Jonathan as YOUR Sales Consultant if you are in the market for a new vehicle.
This is the second vehicle I have bought from John Lee Nissan, and it won't be the last. Fensay is wonderful. We were buying for my son. He stayed focused on my son and his wants and needs. See you next time.
Etoiel is amazing to work with. Everyone at this dealership made sure I knew all the new technology on my new Murano and followed up with me for several days afterwards. Couldn't be happier with this dealership service.
Love my Rogue!!! Jonathan was great, very informative and helpful!
I bought a used vehicle from John Lee Nissan in September 2024 and my salesman Johnathan S. was great help and made me feel very comfortable about my purchase. After a few days, I noticed that my air-conditioning wasn't working, I made the call to Johnathan and we scheduled to bring it back, and it was fixed for free! I also just had my first maintenance and inspection and the service technician made a video to show me the inspection and about some repairs that were needed. Excellent Job team!
I wanted to let everyone know how great John Lee Nissan is especially how they hire respectful and Considerate people Example Jonathan Salvador was nice he made me feel comfortable because buying cars now a days aren’t what it was years ago I mean it wasn’t much better back then but to the point the way he is and his Professionalism it’s unreal I love my Sentra my wife does too she was happy we don’t have to worry about buy here pay here any more
Go Shelly! Thank you for all your help!
Want great team work & job exceptional done for an Auto Butler...John Nissan is the place for getting it done. Even if you unexpectly drive over white paint on the roadway [that was not cleaned at all by the person who had dropped it earlier that day. :-( ]. Thank you
Love my new Nissan Pathfinder Rock Creek! Maddy helped get me a great deal as well as made the process very smooth. She even shipped me my garage door opener I left in my trade in! Anton helped us out too and was super friendly and efficient!
I started looking for a truck back in December and January and Jay contacted me soon after I browsed the John Lee website. He sent videos and text messages to keep me informed with what my interest was. I decided on the Titan 4x4 SV. Jay took the time and energy to go above and beyond to see that I was getting exactly what I wanted. Everyone at this dealership truly cares about it's customers and I highly recommend Jay Ibrahim as a bona fide customer service individual. From the sales department to the service department, to the finance manager, I was pleasantly impressed with each individual I talked to.
We bought a new 2024 Nissan Z from John Lee Nissan on Saturday February 15. 2025. Our salesperson was E Walker. She was absolutely wonderful. From the warm smile when walked in to the wave she gave us leaving. She was knowledgeable, personable and very very caring. We felt as though we were sitting and talking with a friend of many years. I have purchased many vehicle but this was the best I have been treated. We did our negotiation by email. I was a bit concerned that there would be change once I got there but no it was just as we agreed. Please see E for your vehicle needs. You will not be sorry. Thank you E. Anton in finance was also great to work with. He gave us options without a lot of pressure.
Eric was phenomenal. He did not hound me, was very supportive and made sure questions were answered. I ABSOLUTELY love my new Rogue. Sir you are a true gentleman and an asset to your dealership. Bless you!
Maddy was awesome very knowledgeable
Jared at John Lee Mazda was great! He put me at ease and kept me informed every step of the way when buying my new car!
Was a great experience never had such great customers car service. Etoiel was awesome rep that could ask for. So if you need a car she your girl to go too
Thanks John Lee for fast friendly service Brittiny in Fleet was so Helpful
Great friendly place

Google Rating

Was very satisfied with the work
Excellent new vehicle selection. Eric Small is the go-to salesperson for vehicle purchase. Extremely professional and courteous.
Etoiel is amazing to work with. Everyone at this dealership made sure I knew all the new technology on my new Murano and followed up with me for several days afterwards. Couldn't be happier with this dealership service.
Love my Rogue!!! Jonathan was great, very informative and helpful!
I bought a used vehicle from John Lee Nissan in September 2024 and my salesman Johnathan S. was great help and made me feel very comfortable about my purchase. After a few days, I noticed that my air-conditioning wasn't working, I made the call to Johnathan and we scheduled to bring it back, and it was fixed for free! I also just had my first maintenance and inspection and the service technician made a video to show me the inspection and about some repairs that were needed. Excellent Job team!
I wanted to let everyone know how great John Lee Nissan is especially how they hire respectful and Considerate people Example Jonathan Salvador was nice he made me feel comfortable because buying cars now a days aren’t what it was years ago I mean it wasn’t much better back then but to the point the way he is and his Professionalism it’s unreal I love my Sentra my wife does too she was happy we don’t have to worry about buy here pay here any more
Go Shelly! Thank you for all your help!
Want great team work & job exceptional done for an Auto Butler...John Nissan is the place for getting it done. Even if you unexpectly drive over white paint on the roadway [that was not cleaned at all by the person who had dropped it earlier that day. :-( ]. Thank you
Love my new Nissan Pathfinder Rock Creek! Maddy helped get me a great deal as well as made the process very smooth. She even shipped me my garage door opener I left in my trade in! Anton helped us out too and was super friendly and efficient!
I started looking for a truck back in December and January and Jay contacted me soon after I browsed the John Lee website. He sent videos and text messages to keep me informed with what my interest was. I decided on the Titan 4x4 SV. Jay took the time and energy to go above and beyond to see that I was getting exactly what I wanted. Everyone at this dealership truly cares about it's customers and I highly recommend Jay Ibrahim as a bona fide customer service individual. From the sales department to the service department, to the finance manager, I was pleasantly impressed with each individual I talked to.
Eric was phenomenal. He did not hound me, was very supportive and made sure questions were answered. I ABSOLUTELY love my new Rogue. Sir you are a true gentleman and an asset to your dealership. Bless you!
Maddy was awesome very knowledgeable
Jared at John Lee Mazda was great! He put me at ease and kept me informed every step of the way when buying my new car!
Was a great experience never had such great customers car service. Etoiel was awesome rep that could ask for. So if you need a car she your girl to go too
Thanks John Lee for fast friendly service Brittiny in Fleet was so Helpful
Great friendly place
I had the pleasure of working with Shelly she is very sweet informative knowledgeable and caring.
Had a great experience at John Lee Nissan Miss E Walker is very easy to deal with and very knowledgeable of your products really enjoying my 2024 Titan Pro4X. That Miss E helped me purchase.
A very nice person to work with got me in and got me out quick didn't mess around got me the right price
After getting the runaround from several other shops in town trying to get my fleet vehicles serviced and worked on. Shops not being able to tell me how long it will take to do a oil change or just a simple brake job. I found Marcus the fleet manager at Nissan. He's been extremely helpful. Anything I need from tires to brakes he gets stuff done and parts ordered. our vehicles picked up and return the same day. It's bad when you can't get Ford dealerships to work on your Ford vehicles and you have to take them to Nissan. Marcus and his team will get all of my business from here on out even with my personal vehicles.

Yelp Rating

3.50

★★★★☆

51 Reviews

Our sales rep, Eric Small did an excellent job of presenting the car. He worked with us on price.
Having recently purchased a new 2025 Frontier Pro-4X from John Lee Nissan, my experience working directly with Jonathan Salvador, Sales Consultant, was excellent! Jonathan made me feel confident that he knew the product (i.e., Frontier Truck) from bumper to bumper and was able to answer all of my questions. Working with Jonathan, I did not feel pressured or pushed in any way. He understood that this was a big financial investment for me and he did everything necessary to make sure that I was purchasing a vehicle that I would be happy with for years to come. Jonathan was professional and courteous every step of the way. I would highly recommend seeking out Jonathan as YOUR Sales Consultant if you are in the market for a new vehicle.
We had the best car-buying experience at John Lee Nissan in Panama City! We drove 1.5 hours out of our way just to purchase here after speaking with our salesperson, Etoiel Walker, and it was absolutely worth it. Etoiel was amazing--up-front, honest, and never once pushed us into anything we didn't need. She was friendly, helpful, and truly personable, making the entire process smooth and stress-free. Customer service like hers is hard to find! Even the finance department, which is usually my least favorite part of buying a car, exceeded expectations. Our finance representative was personable, transparent, and provided great advice every step of the way. From start to finish, John Lee Nissan delivered exceptional service. If you're in the market for a vehicle, do yourself a favor and go see them--you won't regret it!
Joseph was great to work with. He went way above and beyond to help me. He was very professional and patient with me. I cannot express how much he made a difficult thing so easy. And we did it all onl and with texts as I was 2 hours away from his dealership (John Lee Nissan). I would definitely recommend him to anyone looking for a car and I will definitely come back to him on my next purchase. Thank you Joseph!
An almost pleasant purchasing experience. Usually buying a car at a dealership is grinding and takes forever. No high pressure and we worked out the details before I came in for a test drive. Bought a 2024 Frontier SV. I found Adrian Garcia to be very professional and knowledgeable. Not too much pressure from the finance and insurance guy either.
We just purchased a Nissan Pathfinder SL 4WD from Fensay Frazier at John Lee Nissan in Panama City, FL. Fensay is the most pleasant and helpful salesman I have ever had while purchasing a car. He is knowledgeable, patient, helpful, and kind. He's a gentle giant of a man and my wife and I appreciate getting him as our salesman. If I am ever in the market for another car, we would run to John Lee Nissan and ask for Fensay. The best part, is because we asked a THOUSAND questions, we found Fensay to be ready to answer them without showing frustration, haha. BTW, we're from Montgomery, AL.
Johnathan did an awesome job with helping us purchase our 2025 Nissan Rogue. He made the whole process seamless and pleasant.
I recently purchased my 2025 Nissan Kicks from John Lee Nissan Panama City, Fl. The salesperson, Maddy Harper, was awesome. She was very knowledgeable of what the vehicle had to offer. My favorite part, she was not pushy at all. I wanted the 2024 Nissan Kicks, but she introduced me to a much better deal. I am enjoying my new car. I would definitely recommend her, if you are the market to buy a vehicle.
I am very pleased with my recent car purchase from John Lee Mazda. James Dye was great to work with and helped me through the process. 5 stars for a great deal and experience.
I recently purchased a Honda Ridgeline from John Lee Nissan Panama City Beach, and I couldn't be more satisfied with the experience. From start to finish, Eric Small was outstanding. He was knowledgeable, patient, and truly went the extra mile to ensure we found the perfect vehicle for our needs. Eric took the time to answer all our questions and made the whole process smooth and stress-free. If you're in the market for a new vehicle, I highly recommend visiting John Lee Nissan Panama City Beach and asking for Eric Small--he's the best! Thank you, Eric, for the excellent service and for making our car-buying experience so enjoyable!
Love my new 2025 Nissan Kicks! Fensay Fraser is the best! This is my second Kicks and they're the best small SUV.
Fensay was my salesman and he was great to work with. He was friendly, personable, and made the process quick and easy!
Great cars with many choices for all needs. Thank you, Andrew for your professionalism, knowledge and follow up to help.
Shopping for a SUV was a joy at John Lee Nissan. Fensay Frazier ,the salesman I worked with was very knowledgeable and helpful in answering all my questions and reaching out to me online with any questions that I had. I would recommend all to look up Fensay if you are in the market for a good used auto.
I really enjoyed my experience working with everyone at John Lee Nissan. They were all very professional, and pleasant to work with. I really appreciate them looking out for my best interest when purchasing my truck! I would definitely consider John Lee Nissan when making my next purchase. Thank you, Mark
Good job [email protected]. Real grateful for your help. I had trepidations and questions and you and your staff at John lee Nissan came through, again!
Loving my new Pathfinder , Joseph Harris is the great salesman that helped me out . Friendly and knowledgable and patient. He pulled out very car that I wanted to see till I found just the right one . Thank you Joseph to helping me out. Jennifer from Georgia :)
awesome experience working with Shelly Higginbotham and the entire John Lee Nissan Panama City. highly recommended for your new or used car needs.
Jermal was a great guide in to purchasing my new truck with Nissan. It was an easy and great experience.
Amazing service from "E", best salesperson I've dealt with. Our experience with sales management Josh was great as well.

cars.com Rating

4.90

★★★★★

937 Reviews

perfect experience sales person was great finance person also great I got exactly what I wanted with no problems follow up and responses were on time and perfectly on subject
Billy Pierce is the Best Sales Consultant Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, Fl. Billy is outstanding and an expert on his computer and inventory. He showed me the perfect SUV and then drove the car around to the front door! He gave me the keys and we sat in the car. He explained everything going over all the features. That afternoon I purchased that car 2019 Certified Pre-Owned Nissan Kicks 29,500 miles. I Love It!
Very professional very nice dealer Maddy my saleswoman was an exceptional working with me on getting the deal done while I was working out of town so when I got there all I had to do was look at the truck make sure that was what I wanted and signed the paperwork they did a great job on getting close to pay off on my trade in and working with me on which way to go on the financing. And there pricing on there inventory was very competitive. Beat out most dealers in the area
Mi nombre es Orlando y compré un carro Nissan Rogué el sábado 16 de Septiembre … me atendió Adrián García…persona muy respetuosa, amable y profesional… hizo todo lo posible por satisfacer mis necesidades explicándome todas las bondades que ofrece John Lee Nissan al cliente cómo los bonos, financiamiento y la garantía Lifetime Warranty, es un excelente profesional.
Billy Pierce is the Best Sales Consultant ever, Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, FL. Billy is an outstanding expert on his computer and inventory. He showed me the perfect SUV and then drove it around to the front of Dealership. It was a 2019 Certified Pre-Owned Nissan Kicks SV with 29,500 miles almost like new. He gave me the keys, we sat in the car and he explained all the features. That afternoon I purchased the car and I Love it!
Love this dealership! Sean Clark was great, he knows his cars, and was easy to work with. He was very professional. I highly recommend John Lee Nissan.
I was extremely impressed with the great service. This is my second purchase with Eric Small. Eric is very personable, knowledgeable, and thorough. His upbeat and friendly demeanor is memorable and made our buying experience a pleasant one. Thanks for your help.... we're enjoying our new Sentra!
I had been looking for a new vehicle and had been to several dearlerships before visiting John Lee Nissan. From the time we got out of our vehicle to the moment we left the lot with our new Rogue, the friendliness along with their knowledge and professionalism was exceptional. Adrian Garcia, in my opinion, was a #1 salesman......Knowledgeable, kind and considerate and never "pushy"! He worked diligently to help us purchase the new Rogue. John Lee Nissan is blessed to have him.
Best customer service ever. Will definitely use them again. Be sure to ask for E.
Quality support during the complete experience and professional guidance throughout the process. Will choose this dealership again and the salesperson Eric. Great job by everyone involved
found a perfect truck for me online Adrian Garcia helped me with every aspect of this sale and made the process smooth and easy. I was always stressed about the car buying experience but not with them. From the sales team to the financing department a truly nice experience.
Ben was great, responsive and very helpful in locating a car for me. I was provided with the information that wanted in a timely and professional manner.
Recently purchased a new Nissan Pathfinder from John Lee Nissan. The process went very smoothly with no surprises. I recommend the Sales Specialist, Jonathan Salvador, to anyone looking for a vehicle… he was professional and knowledgeable. I am pleased with the buying process and recommend John Lee Nissan to anyone seeking a new Nissan.
recently stopped by John Lee Nissan in Panama City FL. to be honest , I was dreading the process of buying a new car even though I really needed and wanted a bigger car. my daughter and I walked in around 5pm on Saturday not realizing they closed at 6pm. we were immediately created by Maddy Harper . She was extremely helpful, honest, and even stayed late to show us the Pathfinders I was interested in . Maddy and her team stayed late for us and we drove away in a brand new 2024 Pathfinder !! I have been buying cars for years.. This is hands down the best experience I have EVER had !! I tell all my Family and Friends to see Maddy at John Lee Nissan in Panama City !! I 1000% recommend you go see Maddy too!!
Excellent service by Eric and a very friendly attitude. Eric was pleasant to deal with and overall was extremely happy! Need a car go see Eric Small ????????
Jermal assisted us in the purchase of our new Armada and we couldn't be happier. A true professional that answered all of our questions and had to deal with a lot of back and forth. We 100% recommend Jermal as a salesman.
The evening my husband and I visited John Lee Nissan's Car Lot, we did not intend to buy a vehicle! I promise we didn't! We were merely "looking" at a row of Jeep Wrangler's, admiring them. But, after Mr. Dennis and Mr. Billy approached us and gave us a crash course of what Jeeps were all about, we were almost sold. After the test drive, we were definitely sold. Mr. Billy was very knowledgeable, professional, pleasant and patient through the purchasing process and was there to the very end, even though it was pass closing hours. Thank you for a gr8 buying experience!
Maddy Harper was my sales expert. What a beautiful person she is. If you need a vehicle, be sure to ask for her. I promise you won’t regret it. ,
Maddy Harper was extremely helpful in my search for a new Versa that met my desired specifications, and she made the purchasing process as smooth and effortless as possible. I highly recommend Maddy and John Lee Nissan.
I couldn't reccomend John Lee Mazda enough. I went in yesterday to see a 2018 CX-9. Branson had my information and we were test driving within minutes. I loved the car; and throughout the entire purchase Branson was knowledgeable, efficient, and patient. He was also wonderful with my rambunctious five year old. Doug in finance was equally amazing and scored us a fantastic interest rate. If you're on the lookout for a new car, run to John Lee Mazda and ask for Branson!

DealerRater Rating

4.90

★★★★★

465 Reviews

This is the second vehicle I have bought from John Lee Nissan, and it won't be the last. Fensay is wonderful. We were buying for my son. He stayed focused on my son and his wants and needs. See you next time.
We bought a new 2024 Nissan Z from John Lee Nissan on Saturday February 15. 2025. Our salesperson was E Walker. She was absolutely wonderful. From the warm smile when walked in to the wave she gave us leaving. She was knowledgeable, personable and very very caring. We felt as though we were sitting and talking with a friend of many years. I have purchased many vehicle but this was the best I have been treated. We did our negotiation by email. I was a bit concerned that there would be change once I got there but no it was just as we agreed. Please see E for your vehicle needs. You will not be sorry. Thank you E. Anton in finance was also great to work with. He gave us options without a lot of pressure.
Great job! ! WE PURCHASED A new Car and our Sales person did an outstanding job helping us ..be sure to see Etolie when you need a New Car!!!
I had the pleasure of working with Shelly she is very sweet informative knowledgeable and caring.
We had the best car-buying experience at John Lee Nissan in Panama City! We drove 1.5 hours out of our way just to purchase here after speaking with our salesperson, Etoiel Walker, and it was absolutely worth it. Etoiel was amazing—up-front, honest, and never once pushed us into anything we didn’t need. She was friendly, helpful, and truly personable, making the entire process smooth and stress-free. Customer service like hers is hard to find! Even the finance department, which is usually my least favorite part of buying a car, exceeded expectations. Our finance representative was personable, transparent, and provided great advice every step of the way. From start to finish, John Lee Nissan delivered exceptional service. If you're in the market for a vehicle, do yourself a favor and go see them—you won’t regret it! ?
My salesman miss E really sold me super caring. Attentive and knowledgeable! She did everything to make sure I was comfortable and happy with my purchase.
I worked with Fensay Frazier he was very helpful and knowledgeable about my new vehicle he was very easy going and helpful throughout this entire process.
Just purchased a Nissan Pathfinder SL 4WD from Fensay Frazier at John Lee Nissan in Panama City, FL. Fensay is the most pleasant and helpful salesman I have ever had while purchasing a car. He is knowledgeable, patient, helpful, and kind. He's a gentle giant of a man and my wife and I appreciate getting him as our salesman. If I am in the market for another car, we would run to John Lee Nissan and ask for Fensay. The best part, is because we asked a THOUSAND questions, we found Fensay to be ready to answer them without showing frustration, haha. BTW, we're from Montgomery, AL.
Jarmal was great, very fast and efficient. We would work with him again!Over all dealership was nice and clean.
I highly recommend Eric Small for your next purchase! Eric went out of his way to secure the vehicle we wanted! He went so far as to check with inbound deliveries due soon. He kept us informed of options and delivery dates, which ended up a week early, along with following up with us every couple days! He is very personable and dedicated to his customers. All the employees were pleasant and welcoming, saying hello, holding doors open, or answering any questions or concerns! I would return to John Lee Nissan, and recommend them for your next purchase! John & Lisa Lapham PCB, FL 2025 Altima SR
I recently had the pleasure of purchasing my Nissan from Nelly, and I can’t recommend her highly enough! From the moment I walked into the dealership, she greeted me with a warm smile and genuine enthusiasm. Nelly took the time to understand my needs and preferences, guiding me through the entire process with patience and expertise. Her extensive knowledge about the vehicles was impressive, and she provided detailed insights that helped me make an informed decision. Nelly was never pushy; instead, she made me feel comfortable and confident about my choice. What truly stood out was her commitment to customer satisfaction—she followed up after my purchase to ensure I was happy with my new car. If you’re looking for a fantastic car-buying experience, Nelly is the salesperson to see! Thank you, Nelly, for making this such a positive experience!
Wonderful experience buying my new Titan. Nelly was fantastic! She was knowledgeable and engaging but with a humility that resulted in no pressure but, instead, a sincere helpfulness. Top notch! The sales manager and both finance guys (over two days) were also the epitome of respectfulness and helpfulness. Very reasonable and sincere. The whole experience was quite pleasant.
This a great place to purchase a used car. The whole staff is very professional and helpful. I would like to give a shout out to Jermal Tolver, he was very helpful with the whole process. When you get there ask for Jermal, you won't be dissapointed.
I received excellent service everyone was very easy to work with. All of the sales team was great.
Jermal at John Lee Nissan was very knowledgeable, easy to work with and helped make our buying and trading process so smooth! We are very happy with our purchase and are happy that Jermal was able to assist us with the entire process!
Jonathan Salvador was so wonderful to work with In the purchase of my 2021 Nissan Maxima SR.
I just bought a new Rogue with the help of Adrian Garcia. He was so helpful and patient. He answered my many questions and gave me options that helped me make a good decision. I appreciate all your help, your willingness to help, and your knowledge. Thank you, Bobbie
My salesman (Eric Smalls) was very knowledgeable about the car I purchased. From the moment I stepped foot onto the lot he was attentive and informative, The biggest positive was the fact that he never attempted to push me into the sale
Had an easy time at the dealership. Jermal was helpful and explained the features of the truck I was going to be purchasing. Look forward to continuing service with them.
I had a wonderful experience when purchasing my new pathfinder! Jermal Tolver was incredibly helpful and kind. I will definitely be using John Lee Nissan in the future!
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