Reviews

I had the pleasure of working with Syn a few weeks ago and it was a fantastic experience. We talked back and forth for the entire week about a 2021 Rubicon I was interested in. She was kind and patient and answered every question I had (and there were a lot). I can't say enough good things about this dealership. From Syn, to the sales manager Chris, and the finance manager, they were all kind and helpful and treated me like family. They even ordered me lunch which is something I didn't expect. I live a few states away so my decision to fly in to buy a vehicle from John Lee Mazda should tell you all you need to know about how they treat their customers. They even picked me up from the airport as a courtesy. If you're ever looking to buy a vehicle give John Lee Mazda a call. Ask for Syn. She's amazing and will go above and beyond to take care of everything you need. Thanks Syn!!

awesome experience working with Shelly Higginbotham and the entire John Lee Nissan Panama City. highly recommended for your new or used car needs.

Thank you Jonathan Salvador for the great buying experience! Jonathan spent several hours with me in June going over every detail on the Rogue that I was interested in. Didn't buy at that time, I had more looking to do (You know, it's not a decision that can be made lightly). Last Saturday on a whim, I said I want it. Drove an hour to PC and asked for Jonathan who was in the midst of selling a car, I knew I wanted to buy from him, so I was willing to wait! All the staff were great asking if there was anything they could do while I waited. Since I had waited so long, the car I was originally looking at had been sold, but Jonathan remembered what my choices (requirements) were and said he'd go look on the truck that hadn't yet been unloaded... here he comes a little bit later with the car I wanted STILL wrapped in plastic!!! I was really impressed with Jonathan, he is a real go getter and incredibly knowledgeable about his cars!! Thanx again...will definitely recommend

You are very welcome E, thank you for taking such great care of us. Am hoping You snag that Best of Bay. Good Luck and we will see you soon.

Thank you so much . I appreciate your help & taking time with me & letting me test drive it. Its a very nice vehicle.. I'll be in touch .. Thanks

No pressure,EVERY ONE friendly, walked me to the maintenance building, introduced me to service persons, provided a box and helped me get everything out of my old vehicle,thank you

Fensay and the folks at JLN are top shelf. Fensay was professional, knowledgeable and personable. Great buying experience. Highly recommend, would buy from them again!

The repair man took great care of our car, we should have taken it there in the first place. It's now fixed correctly.

I cannot put into words how awesome this dealership is! Adrian is amazing, and helped get me into a great car, that was everything I wanted and more! This is the second time Adrian has helped my family find the right car for us, and he makes the whole process as smooth as possible. We really appreciate him and everything he does, and will continue doing business with John Lee Nissan because of him!

Maddy is a great sales woman and very friendly. This is the second vehicle we have purchased from her. You can't go wrong dealing with them.

Great experience. This is my 2nd vehicle that I've purchased from Adrian. He is an awesome salesperson. Would definitely recommend him & the dealership.

I wanted to sell my car quickly because I was no longer driving it and it was just taking up space in my driveway. I called and spoke to JT. He was so easy to work with. I brought my car in and had an offer in minutes. I decided to think on it for a while and he didn't pressure me at all. He checked on me about a week later and we quickly sealed the deal. He made the process super easy and I'd gladly work with him again. Thanks JT.

It was an absolute pleasure to have an amazing salesman such as Jermal. He was very professional, knowledgeable and patient during the process of me purchasing my Nissan. Thank you so much for your dedication to helping me make the process easy.

Bought my very first “Brand New” car here and let me say that Jonathan and Anton deserve a raise! Both were super helpful and even having to wait 6 hours in total to finish up paperwork and get the car signed over (Anton was the only Finance guy working) - I would wait longer if needed. Jonathan is a wonderful salesman and a personable person and was fun to chat with while I waited. Made the whole experience wonderful and I’m proud to be the owner of a 2024 Nissan Versa (I named her Versace). If you’re in the market for a new car definitely go see Jonathan!

Although I didn't end up purchasing a vehicle from John Lee Nissan, Eric and Anton went above and beyond for me. Everyone involved couldn't have been more empathetic of my situation and they took care of me. In today's world, that is more than anyone can hope for. If my circumstances change, Eric Small will be the first person I call!

My salesman (Eric Smalls) was very knowledgeable about the car I purchased. From the moment I stepped foot onto the lot he was attentive and informative, The biggest positive was the fact that he never attempted to push me into the sale

Jermal was extremely helpful in buying my used 2022 Frontier.

Jermal was a great guide in to purchasing my new truck with Nissan. It was an easy and great experience.

Had an easy time at the dealership. Jermal was helpful and explained the features of the truck I was going to be purchasing. Look forward to continuing service with them.

I've bought 3 vehicles here, and every time has been a breeze. Syntreka was my salesperson and she made trying and buying a car a delight.

I had the pleasure of working with Syn a few weeks ago and it was a fantastic experience. We talked back and forth for the entire week about a 2021 Rubicon I was interested in. She was kind and patient and answered every question I had (and there were a lot). I can't say enough good things about this dealership. From Syn, to the sales manager Chris, and the finance manager, they were all kind and helpful and treated me like family. They even ordered me lunch which is something I didn't expect. I live a few states away so my decision to fly in to buy a vehicle from John Lee Mazda should tell you all you need to know about how they treat their customers. They even picked me up from the airport as a courtesy. If you're ever looking to buy a vehicle give John Lee Mazda a call. Ask for Syn. She's amazing and will go above and beyond to take care of everything you need. Thanks Syn!!

Thank you Jonathan Salvador for the great buying experience! Jonathan spent several hours with me in June going over every detail on the Rogue that I was interested in. Didn't buy at that time, I had more looking to do (You know, it's not a decision that can be made lightly). Last Saturday on a whim, I said I want it. Drove an hour to PC and asked for Jonathan who was in the midst of selling a car, I knew I wanted to buy from him, so I was willing to wait! All the staff were great asking if there was anything they could do while I waited. Since I had waited so long, the car I was originally looking at had been sold, but Jonathan remembered what my choices (requirements) were and said he'd go look on the truck that hadn't yet been unloaded... here he comes a little bit later with the car I wanted STILL wrapped in plastic!!! I was really impressed with Jonathan, he is a real go getter and incredibly knowledgeable about his cars!! Thanx again...will definitely recommend

You are very welcome E, thank you for taking such great care of us. Am hoping You snag that Best of Bay. Good Luck and we will see you soon.

Thank you so much . I appreciate your help & taking time with me & letting me test drive it. Its a very nice vehicle.. I'll be in touch .. Thanks

No pressure,EVERY ONE friendly, walked me to the maintenance building, introduced me to service persons, provided a box and helped me get everything out of my old vehicle,thank you

Fensay and the folks at JLN are top shelf. Fensay was professional, knowledgeable and personable. Great buying experience. Highly recommend, would buy from them again!

The repair man took great care of our car, we should have taken it there in the first place. It's now fixed correctly.

I cannot put into words how awesome this dealership is! Adrian is amazing, and helped get me into a great car, that was everything I wanted and more! This is the second time Adrian has helped my family find the right car for us, and he makes the whole process as smooth as possible. We really appreciate him and everything he does, and will continue doing business with John Lee Nissan because of him!

Maddy is a great sales woman and very friendly. This is the second vehicle we have purchased from her. You can't go wrong dealing with them.

Great experience. This is my 2nd vehicle that I've purchased from Adrian. He is an awesome salesperson. Would definitely recommend him & the dealership.

I wanted to sell my car quickly because I was no longer driving it and it was just taking up space in my driveway. I called and spoke to JT. He was so easy to work with. I brought my car in and had an offer in minutes. I decided to think on it for a while and he didn't pressure me at all. He checked on me about a week later and we quickly sealed the deal. He made the process super easy and I'd gladly work with him again. Thanks JT.

It was an absolute pleasure to have an amazing salesman such as Jermal. He was very professional, knowledgeable and patient during the process of me purchasing my Nissan. Thank you so much for your dedication to helping me make the process easy.

Bought my very first “Brand New” car here and let me say that Jonathan and Anton deserve a raise! Both were super helpful and even having to wait 6 hours in total to finish up paperwork and get the car signed over (Anton was the only Finance guy working) - I would wait longer if needed. Jonathan is a wonderful salesman and a personable person and was fun to chat with while I waited. Made the whole experience wonderful and I’m proud to be the owner of a 2024 Nissan Versa (I named her Versace). If you’re in the market for a new car definitely go see Jonathan!

Although I didn't end up purchasing a vehicle from John Lee Nissan, Eric and Anton went above and beyond for me. Everyone involved couldn't have been more empathetic of my situation and they took care of me. In today's world, that is more than anyone can hope for. If my circumstances change, Eric Small will be the first person I call!

Jermal was extremely helpful in buying my used 2022 Frontier.

I've bought 3 vehicles here, and every time has been a breeze. Syntreka was my salesperson and she made trying and buying a car a delight.

I got my first brand new car from John Lee Nissan and I’m so happy with the whole process. Adrian Garcia is awesome!!!!!

I had a fantastic experience at this dealership! William Pierce was really great and I felt like he was super honest and transparent with pricing and getting me the best deal possible! I love my new car!!!

I had a wonderful experience when purchasing my new pathfinder! Jermal Tolver was incredibly helpful and kind. I will definitely be using John Lee Nissan in the future!

Syntreka was a transparent and very helpful guide to getting the car i wanted and i appreciate her help

awesome experience working with Shelly Higginbotham and the entire John Lee Nissan Panama City. highly recommended for your new or used car needs.

Jermal was a great guide in to purchasing my new truck with Nissan. It was an easy and great experience.

Amazing service from "E", best salesperson I've dealt with. Our experience with sales management Josh was great as well.

I was happy with my purchase and the fact that the whole experience ran smooth and well was a plus. I haven't purchased a vehicle here in Panama City in 13 years but coming to John Lee Nissan with the service from Fensay Frazier and the amount of my trade in made me have a change of heart. Job well done.

Bought 3 trucks and a car there. Etoil Walker has done the last 3 purchases. Etoil, GM Erasmo, Jackie Buell, Strother Hill, Mike Schweers and Cerina Turner are ll great at their jobs. When you need a salesperson, Etoil is the best.

Great service!!! Will be back! Jonathan Salvador was awesome!! Easy to work with even stayed late to give us the car same day.

Eric Small was amazing to work with made the car buying experience so easy! His knowledge of the car was great.

Maddy was great second car I bought from her. Easy to work with and fair. They took great care of me so happy with my new car. Love the sunroof never thought I would have wanted one.

Maddy and Anton, I wanted to take a moment to express my sincere gratitude for the exceptional car-buying experience you provided. I have purchased many cars in my lifetime, but I must say that the service you provided was unparalleled. Your professionalism and attention to detail were truly impressive, and you made the entire process effortless. I am grateful for your expertise and dedication, and I will recommend your dealership to anyone looking for a new car. Thank you both again for making this experience the best we have ever had.

Maddy was a real blessing. I hate shopping for a car because no one seems to listen to what you want. But Maddy was definitely different. In a great way. I told her my price range, miles on car, and type of vehicle I was looking for. She didn't constantly bug me, she offered me options. And she found the perfect car for me! I will gladly do business with her again.

Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and new vehicle. Thank-you!

This is my third vehicle I purchased through Nissan and I definitely did not have any regrets at all. Eric Small have been amazing help in the process and then Anton the Finance Manager smooth things off in the end. He even recognized me when I purchased my first back in 2020. I highly recommend purchasing through John Lee Nissan!

We had a truly great experience with this dealership! When we pulled up less than an hour before closing, Jermal Tolver met us on the lot before we had our car fully in park. He listened to what I was looking for and made it happen. The selection of vehicles to choose from on this lot was remarkable! The whole team (Jermal, Anton, the gentleman who did the final cleaning, and the manager on duty) that stayed until 9 on a Friday night were so accommodating. Jermal was also very thorough making sure we knew all the bells and whistles of our new Rogue, and he worked to make sure that we had all the information we needed before we left. No one made us feel like an inconvenience or a bother for being so late. We financed with Nissan and Anton was friendly to work with, knowledgeable about what he was doing, and went above and beyond to get us a great rate. I was very impressed with this dealership (the vehicles and the employees) and would highly recommend it!

Ben McCullough was very helpful. He answered all of my questions and concerns. It is a nice change to deal with someone that is so professional!

Definitely recommend John Lee Nissan for your next car! Jonathan in sales was great to work with, he was both friendly and knowledgeable throughout the whole process.

My salesperson, Sean Clark, was great. He was very informative and helpful regarding my new car purchase. He made buying a new vehicle very easy.

I bought a car from this dealer. Fensay Frazier provided all needed info as well as prompt response to questions with professional manner and no pressure at all. That made the purchased went smoothly and painless.  Definitely It is a great experienceThanks

A great big thank you to John Lee Nissan & Jermal Tolver(Nissan sales specialist).  I had been looking for a used vehicle for a while that would fit my needs as well as low mileage.  My granddaughter decided to go check out what they had on the lot.   Jermal was so good at helping her find just the right vehicle that was everything I was looking for.  He allowed her to drive it to me so I could check it out & test drive it.  I applied online & was approved within a short time.  I am now the proud owner of a 2012 Nissan Murano. Thank you Jermal Tolver for going above & beyond to help us find the right one.  If your looking for a new or used vehicle go visit John Lee Nissan & ask for Jermal Tolver.  He will treat you right.

Billy was thorough and did a great job getting me into my new Rogue.  I highly recommend the staff at John Lee if you're looking for a new ride.

Very professional very nice dealer Maddy my saleswoman was an exceptional working with me on getting the deal done while I was working out of town so when I got there all I had to do was look at the truck make sure that was what I wanted and signed the paperwork they did a great job on getting close to pay off on my trade in and working with me on which way to go on the financing. And there pricing on there inventory was very competitive. Beat out most dealers in the area

perfect experience sales person was great finance person also great I got exactly what I wanted with no problems follow up and responses were on time and perfectly on subject

Billy Pierce is the Best Sales Consultant Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, Fl. Billy is outstanding and an expert on his computer and inventory. He showed me the perfect SUV and then drove the car around to the front door! He gave me the keys and we sat in the car. He explained everything going over all the features. That afternoon I purchased that car 2019 Certified Pre-Owned Nissan Kicks 29,500 miles. I Love It!

Very professional very nice dealer Maddy my saleswoman was an exceptional working with me on getting the deal done while I was working out of town so when I got there all I had to do was look at the truck make sure that was what I wanted and signed the paperwork they did a great job on getting close to pay off on my trade in and working with me on which way to go on the financing. And there pricing on there inventory was very competitive. Beat out most dealers in the area

Mi nombre es Orlando y compré un carro Nissan Rogué el sábado 16 de Septiembre … me atendió Adrián García…persona muy respetuosa, amable y profesional… hizo todo lo posible por satisfacer mis necesidades explicándome todas las bondades que ofrece John Lee Nissan al cliente cómo los bonos, financiamiento y la garantía Lifetime Warranty, es un excelente profesional.

Billy Pierce is the Best Sales Consultant ever, Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, FL. Billy is an outstanding expert on his computer and inventory. He showed me the perfect SUV and then drove it around to the front of Dealership. It was a 2019 Certified Pre-Owned Nissan Kicks SV with 29,500 miles almost like new. He gave me the keys, we sat in the car and he explained all the features. That afternoon I purchased the car and I Love it!

Love this dealership! Sean Clark was great, he knows his cars, and was easy to work with. He was very professional. I highly recommend John Lee Nissan.

I was extremely impressed with the great service. This is my second purchase with Eric Small. Eric is very personable, knowledgeable, and thorough. His upbeat and friendly demeanor is memorable and made our buying experience a pleasant one. Thanks for your help.... we're enjoying our new Sentra!

I had been looking for a new vehicle and had been to several dearlerships before visiting John Lee Nissan. From the time we got out of our vehicle to the moment we left the lot with our new Rogue, the friendliness along with their knowledge and professionalism was exceptional. Adrian Garcia, in my opinion, was a #1 salesman......Knowledgeable, kind and considerate and never "pushy"! He worked diligently to help us purchase the new Rogue. John Lee Nissan is blessed to have him.

Best customer service ever. Will definitely use them again. Be sure to ask for E.

Quality support during the complete experience and professional guidance throughout the process. Will choose this dealership again and the salesperson Eric. Great job by everyone involved

found a perfect truck for me online Adrian Garcia helped me with every aspect of this sale and made the process smooth and easy. I was always stressed about the car buying experience but not with them. From the sales team to the financing department a truly nice experience.

Ben was great, responsive and very helpful in locating a car for me. I was provided with the information that wanted in a timely and professional manner.

Recently purchased a new Nissan Pathfinder from John Lee Nissan. The process went very smoothly with no surprises. I recommend the Sales Specialist, Jonathan Salvador, to anyone looking for a vehicle… he was professional and knowledgeable. I am pleased with the buying process and recommend John Lee Nissan to anyone seeking a new Nissan.

recently stopped by John Lee Nissan in Panama City FL. to be honest , I was dreading the process of buying a new car even though I really needed and wanted a bigger car. my daughter and I walked in around 5pm on Saturday not realizing they closed at 6pm. we were immediately created by Maddy Harper . She was extremely helpful, honest, and even stayed late to show us the Pathfinders I was interested in . Maddy and her team stayed late for us and we drove away in a brand new 2024 Pathfinder !! I have been buying cars for years.. This is hands down the best experience I have EVER had !! I tell all my Family and Friends to see Maddy at John Lee Nissan in Panama City !! I 1000% recommend you go see Maddy too!!

Excellent service by Eric and a very friendly attitude. Eric was pleasant to deal with and overall was extremely happy! Need a car go see Eric Small ????????

Jermal assisted us in the purchase of our new Armada and we couldn't be happier. A true professional that answered all of our questions and had to deal with a lot of back and forth. We 100% recommend Jermal as a salesman.

The evening my husband and I visited John Lee Nissan's Car Lot, we did not intend to buy a vehicle! I promise we didn't! We were merely "looking" at a row of Jeep Wrangler's, admiring them. But, after Mr. Dennis and Mr. Billy approached us and gave us a crash course of what Jeeps were all about, we were almost sold. After the test drive, we were definitely sold. Mr. Billy was very knowledgeable, professional, pleasant and patient through the purchasing process and was there to the very end, even though it was pass closing hours. Thank you for a gr8 buying experience!

Maddy Harper was my sales expert. What a beautiful person she is. If you need a vehicle, be sure to ask for her. I promise you won’t regret it. ,

Maddy Harper was extremely helpful in my search for a new Versa that met my desired specifications, and she made the purchasing process as smooth and effortless as possible. I highly recommend Maddy and John Lee Nissan.

I couldn't reccomend John Lee Mazda enough. I went in yesterday to see a 2018 CX-9. Branson had my information and we were test driving within minutes. I loved the car; and throughout the entire purchase Branson was knowledgeable, efficient, and patient. He was also wonderful with my rambunctious five year old. Doug in finance was equally amazing and scored us a fantastic interest rate. If you're on the lookout for a new car, run to John Lee Mazda and ask for Branson!

My salesman (Eric Smalls) was very knowledgeable about the car I purchased. From the moment I stepped foot onto the lot he was attentive and informative, The biggest positive was the fact that he never attempted to push me into the sale

Had an easy time at the dealership. Jermal was helpful and explained the features of the truck I was going to be purchasing. Look forward to continuing service with them.

I had a wonderful experience when purchasing my new pathfinder! Jermal Tolver was incredibly helpful and kind. I will definitely be using John Lee Nissan in the future!

So happy I went to John Lee Nissan. Adrian Garcia was wonderful. Made buying a car an awesome experience. Highly recommend him to anyone.

This will be my second vehicle that "E" has assisted me in purchasing. She is a AWESOME!! car experience sales person. Very knowledgeable and will work hard on getting you a good deal. Very professional

Enjoyed the adventure of buying a new vehicle. "E" made the process simple and everything was accomplished in a timely manner.

Anton handled my financing seamlessly. Thank you! He's excellent! Follow-up was great, no stress at all. Very pleasant

John Lee Nissan is the best dealership in Panama City. Instead of buying a vehicle out of town I tried them and I received the best apr and better trade in value. Five stars

Bought 3 trucks and a car there. Etoil Walker has done the last 3 purchases. Etoil, GM Erasmo, Jackie Buell, Strother Hill, Mike Schweers and Cerina Turner are ll great at their jobs. When you need a salesperson, Etoil is the best.

Adrian helped us with our purchase. He made the process go as smoothly as possible. Very courteous and professional. I highly recommend him and the dealership.

Adrian is Awesome! !! Excellent customer service skill beyond my expectations! He will make your experience as painless as possible.. He has proven than over and iver with myself and my family and friends

Joseph Harris & the team at John Lee Nissan are fantastic. We had great customer service and Joseph made our Titan purchase super easy.

Just purchased a Jeep from John Lee Nissan and just want to express the great service we received from our Sales Rep Jermal Tolver. He was so kind and very knowledgeable. Great working with him to make our purchase, highly recommend asking for him when you visit.

John Lee Nissan, your professionalism and attention to detail are truly impressive, and you made the entire process effortless. I am grateful for your expertise and dedication, and I will recommend your dealership to anyone looking for a new car. Thank you Maddy & Anton for making this experience the best we have ever had.

I had a 2018 Nissan Rogue that was totaled a few weeks ago. I have been completely devasted through this process as I absolutely LOVED my Rogue. I had been hesitant to drive and knew that I would need a new car so we started the search. I looked around at different makes and models and finally ended our day at John Lee Nissan in Panama City. Nothing felt more like "home" than when we met with Jermal Tolver and the group at John Lee. We looked at different Pathfinders to get a feel of what we wanted and needed. Jermal was patient, kind, very knowledgeable, and never once pressured us through the process. He was very aware of my hesitation for everything; safety, test driving, the needs our family needed, etc. and perfectly executed all of it with so much compassion on how the Pathfinder would fit all of those needs. Without hesitation, I'd recommend John Lee Nissan, Jermal Tolver, and the Pathfinders!

It was a toss up between two different auto dealers. I called both but Adrian was the one who promptly talked to me. He understood that I wanted to trade my late husband truck and my car at the same time. He made sure I got the trade-in I needed. I will send anyone who wants a new car to Adrian just because he goes that extra mile.

Awesome service! ! Klayton Dillard is the person to see if you are ready to purchase a vehicle. Thank me later…

Excellent! Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and my new vehicle. Thank-you.

Maddy was great from when I first talked to her on the phone until I came to see the Rogue. She made sure to evaluate my needs in a trade in and new vehicle. I was impressed by how she was able to navigate me through the functions of this vehicle and the process of the purchase. Everyone at the dealership was very attentive.

Eric was a pleasure to work with. He always has a smile on his face, while listening intently to any questions I had. Answering or finding the answer when necessary. When I made the decision to purchase my truck, Eric went all out helping finding the best deal for me. I highly recommend Eric to anyone looking to purchase a automobile from John Lee Nissan, you won't be disappointed