Ashley Hinds is FANTASTIC!! I bought a 2020 Pathfinder in Texas. Less than 1000 miles into a trip my "New" car blew a gasket. John Lee Nissan was the closest dealer to me. From the minute I walked into the service department I was treated like a longtime customer instead of someone just passing through. Ashley and the service team worked with Nissan to make sure I was treated well. I seriously was surprised by how hard they advocated for me. My car ended needing to be in the shop for a while, Ashley and the courtesy driver made sure I had a rides to the hotel and Enterprise. The whole team worked hard to make sure my experience at John Lee Nissan was a positive one. I am impressed enough to consider driving to PC to purchase a vehicle from them. Great work!!
Ashley Hinds is FANTASTIC! ! I bought a 2020 Pathfinder in Texas. Less than 1000 miles into a trip my "New" car blew a gasket. John Lee Nissan was the closest dealer to me. From the minute I walked into the service department I was treated like a longtime customer instead of someone just passing through. Ashley and the service team worked with Nissan to make sure I was treated well. I seriously was surprised by how hard they advocated for me. My car ended needing to be in the shop for a while, Ashley and the courtesy driver made sure I had a rides to the hotel and Enterprise. The whole team worked hard to make sure my experience at John Lee Nissan was a positive one. I am impressed enough to consider driving to PC to purchase a vehicle from them. Great work!!
I have had nothing but exceptional service at John Lee Nissan since my first purchase of a Nissan in 2014. Ms. Ashley has been my service representative since the beginning and she is amazing. Also, Ms. Carol who operates the shuttle service, has always been so kind and helpful.
Ashley is amazing! The entire facility is clean and the snacks are awesome while you wait. Having Enterprise Rental on-site was a plus as well. Thank you as well for such speedy service...keep doing exactly you do!
I went in for an oil change. By doing a complete check of my car they found I needed my rear brakes replaced, which I did. Ashley kept me informed the entire time. Your shuttle service with Carole makes the process easier and she is so nice
I just wanted to say a special thank you to Ashley Loyless and Victoria (who was in training) for providing excellent customer service during my recent visit. What a valuable asset they are to John Lee Nissan!
Ashley has always been an outstanding service advisor and my vehicle is given back to me in better shape than when I dropped it off!
Ashley Loyless always goes out of her way EVERY TIME! Love employees at JOHN LEE NISSAN
Everything was awesome from the towing from my house and when my car arrived at the service department .. Ms Ashley kept me informed of everything.
Drove from MN and had some car issues when I arrived in PCB. They were very throughly and found & repaired everything in a timely manner. Ashley in the service dept was friendly & professional. She kept me up to date, as my car had to be in for two days. This place was better than any place in MN!