Ashley Loyless
As we were traveling on interstate our car stopped and had to be towed into Panama City fl to John Lee Nissan. We were so pleased with help from Ashley in the service department. She kept us updated on the progress of the repair and we believe she gave us the best attention to all our questions. Everyone was very professional. Thank y’all from Doug and joy bethea
Excellent service department, this is the only place we take our vehicles. I would recommend Ashley she is very knowledgeable and always takes care of us.
Ashley Hinds is FANTASTIC!! I bought a 2020 Pathfinder in Texas. Less than 1000 miles into a trip my "New" car blew a gasket. John Lee Nissan was the closest dealer to me. From the minute I walked into the service department I was treated like a longtime customer instead of someone just passing through. Ashley and the service team worked with Nissan to make sure I was treated well. I seriously was surprised by how hard they advocated for me. My car ended needing to be in the shop for a while, Ashley and the courtesy driver made sure I had a rides to the hotel and Enterprise. The whole team worked hard to make sure my experience at John Lee Nissan was a positive one. I am impressed enough to consider driving to PC to purchase a vehicle from them. Great work!!
Ashley Hinds is FANTASTIC! ! I bought a 2020 Pathfinder in Texas. Less than 1000 miles into a trip my "New" car blew a gasket. John Lee Nissan was the closest dealer to me. From the minute I walked into the service department I was treated like a longtime customer instead of someone just passing through. Ashley and the service team worked with Nissan to make sure I was treated well. I seriously was surprised by how hard they advocated for me. My car ended needing to be in the shop for a while, Ashley and the courtesy driver made sure I had a rides to the hotel and Enterprise. The whole team worked hard to make sure my experience at John Lee Nissan was a positive one. I am impressed enough to consider driving to PC to purchase a vehicle from them. Great work!!
I have had nothing but exceptional service at John Lee Nissan since my first purchase of a Nissan in 2014. Ms. Ashley has been my service representative since the beginning and she is amazing. Also, Ms. Carol who operates the shuttle service, has always been so kind and helpful.
Ashley is amazing! The entire facility is clean and the snacks are awesome while you wait. Having Enterprise Rental on-site was a plus as well. Thank you as well for such speedy service...keep doing exactly you do!
Ashley has to be the best service advisor ever. For a long time she has taken care of all my nissan service needs and every time has been very professional in explaining every detail of the service performed. She has gone out of her way in making sure that I am comfortable and if I need anything while waiting on my car. She is one of the reasons I keep buying nissan products. John Lee Nissan is very fortunate to have such a valuable asset in their organization. explained in detail every aspect of the service my car was to receive. John Lee Nissan is very lucky to have a person of her caliber and professionalism.
I just wanted to say a special thank you to Ashley Loyless and Victoria (who was in training) for providing excellent customer service during my recent visit. What a valuable asset they are to John Lee Nissan!