Klayton Dillard was very professional an was down to earth was very helpful in taking care of me even helped talk to insurance company for me He explained the Rouge an how it works on the drive we took an kia never explained nothing on my kia forta he said he would do that later an I sat there confused a minute I will never go back I love John Lee Nissan ???? an Jackie Buell was very nice she made me feel comfortable in setting my phone up to the Nissan app she was very sweet an helpful All the staff were super friendly an helpful thank you,Sherry Retherford